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How Fixa works

From search to booked in under 2 minutes.

1
🔍

Search your service

Type what you need and filter by your Joburg suburb.

2

Choose a provider

Browse verified profiles, read real reviews, pick who you trust.

3
📅

Book in seconds

Send your request. Provider confirms within 2 hours.

Why Joburg trusts Fixa

Verified Providers
Every provider is identity-checked before joining.
Real Reviews
Ratings from real customers who used the service.
💬
Direct Booking
Book instantly. Providers respond fast.
🛡️
Dispute Support
Something went wrong? We resolve it quickly.

Are you a service provider?

Join Joburg's growing network. Free to list — you only pay when you earn.

List your service on Fixa

Join Joburg's trusted network. Free to list.

Your Details
Service Details
The suburb you primarily serve
R
Leave blank if price varies
How is your service delivered — do you travel to the customer, or do they come to you?
Photos (optional — but listings with photos get more bookings)
📌 The first photo is your cover. Tap “Set cover” on any photo to feature it, or to remove. Add up to 8.
My Dashboard
Manage your services, bookings, and earnings
🛡 Admin Control Panel
Super Admin — Full platform access

Terms of Service

Last updated: June 2026 · Fixa (Pty) Ltd, Johannesburg, South Africa

📋 Full Terms Coming Soon
Our complete Terms of Service are being finalised. The key points below apply in the meantime.

1. Platform Overview

Fixa is a marketplace connecting customers with local service providers in Johannesburg and surrounding areas. We facilitate bookings but are not a party to the service agreement between customers and providers.

2. User Accounts

You must be 18 or older to create an account. You are responsible for all activity under your account. Provide accurate information when registering.

3. Bookings & Payments

Payment is processed securely via Paystack. Funds are held until the job is marked complete. Fixa charges a platform fee on each transaction. Refunds are subject to our dispute resolution process.

4. Provider Obligations

Providers must deliver services as described, arrive on time, and maintain professional conduct. Fixa may remove providers who receive repeated poor reviews or complaints.

5. Reviews & Ratings

Reviews must be honest and based on real experiences. Reviews older than 12 months are automatically removed to ensure ratings stay current.

6. Prohibited Conduct

You may not use Fixa to harass users, post false reviews, circumvent platform fees, or engage in any illegal activity.

7. Limitation of Liability

Fixa is not liable for any damages arising from services performed by providers. Use the platform at your own risk.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa. Disputes will be resolved in the courts of Johannesburg.

For questions contact support@fixa.co.za

Privacy Policy

Last updated: June 2026 · Fixa (Pty) Ltd, Johannesburg, South Africa

🔒 Full Policy Coming Soon
Our full Privacy Policy is being finalised. The key points below apply in the meantime.

1. Information We Collect

We collect your name, email, phone number, and location area when you register. We also collect booking history, reviews, and payment transaction references (not card details — those stay with Paystack).

2. How We Use Your Information

We use your information to provide the Fixa service, process bookings, send notifications, and improve the platform. We do not sell your data to third parties.

3. Data Sharing

Your contact details (name, phone) are shared with providers when you make a booking. Provider details are publicly visible on their profile. We share data with Paystack for payment processing.

4. Data Retention

We retain your account data while your account is active. Reviews are automatically deleted after 12 months. You may request deletion of your account and associated data at any time.

5. Security

We use Supabase (ISO 27001 certified infrastructure) and Paystack (PCI-DSS compliant) to store and process your data securely.

6. Your Rights (POPIA)

Under South Africa's POPIA, you have the right to access, correct, or delete your personal data. Contact us at privacy@fixa.co.za to exercise these rights.

7. Cookies

We use session cookies for authentication only. We do not use tracking or advertising cookies.

For privacy queries contact privacy@fixa.co.za

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